Frequently Asked Questions
Everything you need to know about shopping with Partsam.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return authorization and receive instructions.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order is shipped, you can track its progress using the link provided in your shipping confirmation email or by logging into your account on our website.
Are your products covered by a warranty?
Most of our products come with a standard 1-year manufacturer warranty against defects. Please check the specific product page or contact us for details on individual items.